Service Reviews

Service Reviews

★★★★★
14-Aug-2019
Stephen : All you want to know when you have an infestation, is 'how can I get rid of it as fast as possible?' Moth Prevention solved this by sending me a box of stuff and a set of instructions. All I had to do was follow them, using the kit supplied and the infestation was gone. Wonderful.
★★★☆☆
11-Aug-2019
Hazel Goldman : The service is very good - I am less happy with the product. The sticky strips are difficult to get off their backing without getting stuck to it yourself.
★★★★★
11-Aug-2019
Trusted Customer : Catching lots of moths after discovering a nest. Helpful to discover how big the problem is.
★★★★★
09-Aug-2019
Trusted Customer : Promt delivery and and an effective product
★★★★★
06-Aug-2019
Trusted Customer : Helpful advice
★★★☆☆
05-Aug-2019
Trusted Customer : The service i had was really excellent. They couldn't deliver the two replacements in time for when i needed them but they actually tried to deliver personally so in my opinion that is the best service you will get.
★★★★☆
03-Aug-2019
Trusted Customer : There was a delay in availability
★★★★★
03-Aug-2019
Trusted Customer : Items arrived quickly, well-packaged.
★★★★★
02-Aug-2019
Trusted Customer : Easy ordering, good value for money, excellent product.
★★★★★
01-Aug-2019
Karl Newman : Great product and prompt delivery
★★★★★
29-Jul-2019
Trusted Customer : Rapid response to our order. First rate commodities, Thank you.
★★★★☆
29-Jul-2019
Corin Levick : The moth traps are great, so is the smoke bomb. So far I can't open the spray bottles. Arrived promptly.
★★★★☆
25-Jul-2019
Trusted Customer : I put the moth bomb in the loft as we kept finding baby moths in one bedroom no where else used one then another one 2 weeks later still finding a few but not as many I’ve put two in there now and so far no more moths
★★★★★
22-Jul-2019
Trusted Customer : Efficient,friendly service.
★★★★★
13-Jul-2019
Trusted Customer : Great products so far. When I had a slight issue with one thing I bought, they had great customer service
★★★★★
13-Jul-2019
Trusted Customer : Quick response and delivery.
★★★★★
11-Jul-2019
Ian Powling : Good product delivered fast with full explanation
★★★★★
06-Jul-2019
Trusted Customer : Product worked as promised. Delighted
★★★★★
04-Jul-2019
Trusted Customer : I just love moth prevention!
★★★☆☆
01-Jul-2019
Trusted Customer : Ok, but difficult to contact by phone.
★★★★★
27-Jun-2019
Trusted Customer : Very fast delivery, clear website that helped me choose products and order easily. Products work really well.
★★★★★
27-Jun-2019
Angela Horn : Really helpful advice. The leaflet you get with the 'Moth Killer Kit' is very straightforward and simple to understand. Telephone support is great - I had lots of questions and the chap answered them thoroughly. I've bought products from them a few times and have been very pleased with the service.
★★★★★
25-Jun-2019
Rob Carter : Prompt delivery - treatment seems to have successfully eliminated carpet moths.
★★★★★
21-Jun-2019
Paul Johns : Quick delivery
★★★★★
18-Jun-2019
Trusted Customer : I bought online and my mini fumer arrived the very next day, although I had been told to allow two to three days.
★★★★★
17-Jun-2019
Trusted Customer : Yes and yes
★★★★★
09-Jun-2019
Trusted Customer : No problems with order, delivery or packaging. Effective product.
★★★★★
05-Jun-2019
Emma Rose-Angus : Extremely helpful customer service and great products!
★★★★★
04-Jun-2019
nicolae cherciu : Promptly, Eficient, Smart.👌
★★★★★
03-Jun-2019
nicola nardelli : everything arrived on time with no issues.
★★★★☆
26-May-2019
Carolyne Dennis : very prompt
★★★★★
26-May-2019
Laurence Dawes : fast reliable service.... nuff said..
★★★★★
22-May-2019
Trusted Customer : Never used this company or any Moth prevention products before. Saw this company on line and liked their explanation of what to do in different situations. Product arrived on time well wrapped with clear instructions for use.
★★★★★
22-May-2019
Trusted Customer : I have bought from Moth Prevention in the past and found their service equally good this time - a good website for ordering and very rapid delivery.
★★★★★
19-May-2019
Richard Stanley : sent the product as advertised -expeditiously
★★★★★
15-May-2019
Ann Capp : Parcel delivered within a day o two. Quick service
★★★★★
14-May-2019
Silvia Ciferri : Brilliant services
★★★★★
12-May-2019
Trusted Customer : I have dealt with the company for years and know that if ever there is a problem it will be sorted quickly.
★★★★★
08-May-2019
Faith Johnson : My purchase arrived the next day, even though it was bank holiday weekend!
★★★★★
06-May-2019
Trusted Customer : Fast and efficient delivery.
★★★★★
04-May-2019
Trusted Customer : Rapid response to or order. Thank you.
★★★★★
04-May-2019
Trusted Customer : The order was delivered correctly and fast and the hanging sticky pads and boxes were easy to assemble with good instructions. Time will tell how effective they are but there are already dead moths on the pads at some of the sites, which is promising. What I like is that the product is said to attract a variety of different types of moth, which is not always the case with similar products from competitors.Well done for using cardboard handing boxes rather than plastic ones - I am sure they will be good for re-use and help save our planet from the oceans of plastic we are busy creating.
★★★★★
29-Apr-2019
Marian Skeen : Prompt delivery. Easy returns. Effective products. Easy to use website
★★★★★
26-Apr-2019
Michael Hawes : Did what it said on the tin and eradicated the infestation Easy to use and install and was working within the hour.
★★★★★
25-Apr-2019
Lucila Makin : It seems to be working well
★★★★★
24-Apr-2019
Ewan Cameron : Service excellent, a great company to deal with
★★★★☆
20-Apr-2019
Trusted Customer : Order arrived promptly and was well packaged.
★★★★★
16-Apr-2019
Trusted Customer : Ordered products last year after moth damage to several garments. First class service and no further trouble with moths. Have ordered again this year to top up our kit.
★★★★★
16-Apr-2019
Trusted Customer : Prompt efficient service.
★★★★★
16-Apr-2019
Eldred Bennette : The range of moth prevention products is excellent. I have used this company in the past and again recently. The treatments are wholly effective and long-lasting. Usage instructions are precise and helpful, making all the range easy and safe to use. If there is an inherent moth problem in the building, they will return, making the reliability of a product all the more relevant.
★★★★★
15-Apr-2019
Trusted Customer : prompt service - moth traps worked well
★★★★★
01-Apr-2019
Trusted Customer : Excellent, efficient and fast
★★★★★
29-Mar-2019
Trusted Customer : I have no problem with the service but last year when I bought these they were attracting moths as I opened the packet However, these ones I bought recently are not doing that and I have moths blatantly flying about without being trapped. Maybe this is an old batch? I am disappointed as they worked so well before
★★★★★
27-Mar-2019
Trusted Customer : Good telephone advice and quick delivery of my recommended products
★★★★★
01-Feb-2019
Trusted Customer : their service was excellent. Ordered one day and arrived the next
★★★★★
30-Jan-2019
Faith : Very helpful and knowledgeable about which products were best for me. Made a point of not trying to sell me anything they thought wasn't necessary.
★★★★★
21-Jan-2019
Frances Benton : Speedy delivery, kept me updated on the status of the delivery.
★★★★☆
19-Jan-2019
Gerald Lavender : There is too much packaging now but it did arrive fairly quickly.
★★★★★
15-Dec-2018
Kathryn Clark : Good communications, fast delivery. Good instructions and easy to use products.
★★★★★
13-Dec-2018
Trusted Customer : Efficient delivery and good price
★★★★★
05-Dec-2018
Helen O'Connell : Prompt delivery
★★★★★
05-Dec-2018
Trusted Customer : Just what I wanted - oil to perk up some cedar moth plaques in the wardrobe. Rapid dispatch. Recommend.
★★★☆☆
25-Nov-2018
William Taylor : If you read the labels carefully although it says moth prevention nowhere on several of the products does it mention moths- almost every other creature but no moths or more importantly moth grubs. Now either it's not for moths in which case I want my money back or it does work for moths and moth grubs in which case it should say so- preferably related to a study not funded by the maker. Or someone somewhere has assumed that it works because it's bad for other insects- which isn't an assumptions I'd make- especially when moths can do hundreds of pound s worth of damage, not to mention the disruption and inconvenience. Plus these are aggressive and nasty chemicals- not to be used unless really needed and they need to work or to be avoided.
★★★★★
15-Nov-2018
Trusted Customer : Effective treatment of food moths.
★★★★★
05-Nov-2018
Ann Monk : everything arrived as stated on order - quick and efficient
★★★★★
25-Oct-2018
Trusted Customer : great
★★★★☆
24-Oct-2018
Carolyne Dennis : The product came quickly and is effective
★★★★★
20-Oct-2018
Trusted Customer : Goods despatched very promptly.
★★★★★
04-Oct-2018
Carole Ogilvie : Easy to order. Quick delivery
★★★★☆
29-Sep-2018
Trusted Customer : Efficient - turns up on time every time
★★★★☆
28-Sep-2018
Elaine Russell-Wilks : More information on the website before purchase about what the product does - e.g. that it kills moth eggs and larvae as well as adutl moths, and that the midi bombs are not suited to small rooms - the information that comes with the product.
★★★★★
26-Sep-2018
Trusted Customer : Great service. No moths😀
★★★★★
25-Sep-2018
Trusted Customer : The moth traps work as they say they will, and the delivery was on time as promised. Extra information included in the package very helpful
★★★★★
16-Sep-2018
Trusted Customer : Your packaging and despatch was excellent, the item was well packed and received quickly. Unfortunately the Oa2ki did not have any effect whatsoever on the grain moth infesting my studio. Any advice/recommendations from you would be most useful. Thank you.
★★★★★
12-Sep-2018
joan bennett : Next day delivery
★★★★★
10-Sep-2018
Trusted Customer : Service was good as purchases came quickly. Moth traps have been great! Fingers crossed we have situation under control.
★★★★★
10-Sep-2018
Trusted Customer : I can't fail it. It does exactly what is says on the box. The trap is on for few days and you can already see the effect! I wish I knew about is product earlier.
★★★★☆
09-Sep-2018
Trusted Customer : Good quick service yet to use items requested
★★★★★
03-Sep-2018
Trusted Customer : Next day delivery and eradicated my problem carpet moths in one fuming.
★★★☆☆
02-Sep-2018
Michael Barrett : Spiders were walking about after we bombed rooms
★★★★★
28-Aug-2018
Trusted Customer : Prompt delivery. Easy to use products and the traps are working well.
★★★★★
26-Aug-2018
Trusted Customer : The box was delivered the next day and contained everything I needed to fumigate and eliminate moths. It has set my mind at rest. I hope I won't need to use this again but I would recommend this to someone else
★★★★☆
25-Aug-2018
Trusted Customer : A good range of products. Though i have been treating with a variety of things i have yet to get rid of clothes / carpet moths. Don't know if they really have an answer for this.
★★★★★
25-Aug-2018
Trusted Customer : The Zero papers are very effective at catching both clothes and carpet moths, before they can do any damage, and come highly recommended as an effective way of dealing with the problem. The associated powder and spray for carpet moth provides a more permanent resolution.
★★★★★
19-Aug-2018
Asta Kedaviciute : Neliko kandziu
★★★★★
18-Aug-2018
Trusted Customer : Arrived on time and in good order
★★★★★
18-Aug-2018
Lorna Staples : I have used the internet on a fairly regular basis and never experienced goods just not turning up without an apology or explanation!
★★★★★
17-Aug-2018
Trusted Customer : Prompt delivery - no issues.
★★★★★
17-Aug-2018
Jill Hocking : The moth bomb worked well and I havent seen any moths since. The instructions were simple to follow and it is something I would use again should I need to.
★★★★☆
16-Aug-2018
Trusted Customer : I bought these because I've found them effective in the past. They arrived quickly- as usual.

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