Service Reviews

Service Reviews

★★★★★
16-Apr-2019
Trusted Customer : Ordered products last year after moth damage to several garments. First class service and no further trouble with moths. Have ordered again this year to top up our kit.
★★★★★
16-Apr-2019
Trusted Customer : Prompt efficient service.
★★★★★
16-Apr-2019
Eldred Bennette : The range of moth prevention products is excellent. I have used this company in the past and again recently. The treatments are wholly effective and long-lasting. Usage instructions are precise and helpful, making all the range easy and safe to use. If there is an inherent moth problem in the building, they will return, making the reliability of a product all the more relevant.
★★★★★
15-Apr-2019
Trusted Customer : prompt service - moth traps worked well
★★★★★
01-Apr-2019
Trusted Customer : Excellent, efficient and fast
★★★★★
29-Mar-2019
Trusted Customer : I have no problem with the service but last year when I bought these they were attracting moths as I opened the packet However, these ones I bought recently are not doing that and I have moths blatantly flying about without being trapped. Maybe this is an old batch? I am disappointed as they worked so well before
★★★★★
27-Mar-2019
Trusted Customer : Good telephone advice and quick delivery of my recommended products
★★★★★
01-Feb-2019
Trusted Customer : their service was excellent. Ordered one day and arrived the next
★★★★★
30-Jan-2019
Faith : Very helpful and knowledgeable about which products were best for me. Made a point of not trying to sell me anything they thought wasn't necessary.
★★★★★
21-Jan-2019
Frances Benton : Speedy delivery, kept me updated on the status of the delivery.
★★★★☆
19-Jan-2019
Gerald Lavender : There is too much packaging now but it did arrive fairly quickly.
★★★★★
15-Dec-2018
Kathryn Clark : Good communications, fast delivery. Good instructions and easy to use products.
★★★★★
13-Dec-2018
Trusted Customer : Efficient delivery and good price
★★★★★
05-Dec-2018
Helen O'Connell : Prompt delivery
★★★★★
05-Dec-2018
Trusted Customer : Just what I wanted - oil to perk up some cedar moth plaques in the wardrobe. Rapid dispatch. Recommend.
★★★☆☆
25-Nov-2018
William Taylor : If you read the labels carefully although it says moth prevention nowhere on several of the products does it mention moths- almost every other creature but no moths or more importantly moth grubs. Now either it's not for moths in which case I want my money back or it does work for moths and moth grubs in which case it should say so- preferably related to a study not funded by the maker. Or someone somewhere has assumed that it works because it's bad for other insects- which isn't an assumptions I'd make- especially when moths can do hundreds of pound s worth of damage, not to mention the disruption and inconvenience. Plus these are aggressive and nasty chemicals- not to be used unless really needed and they need to work or to be avoided.
★★★★★
15-Nov-2018
Trusted Customer : Effective treatment of food moths.
★★★★★
05-Nov-2018
Ann Monk : everything arrived as stated on order - quick and efficient
★★★★★
25-Oct-2018
Trusted Customer : great
★★★★☆
24-Oct-2018
Carolyne Dennis : The product came quickly and is effective
★★★★★
20-Oct-2018
Trusted Customer : Goods despatched very promptly.
★★★★★
04-Oct-2018
Carole Ogilvie : Easy to order. Quick delivery
★★★★☆
29-Sep-2018
Trusted Customer : Efficient - turns up on time every time
★★★★☆
28-Sep-2018
Elaine Russell-Wilks : More information on the website before purchase about what the product does - e.g. that it kills moth eggs and larvae as well as adutl moths, and that the midi bombs are not suited to small rooms - the information that comes with the product.
★★★★★
26-Sep-2018
Trusted Customer : Great service. No moths😀
★★★★★
25-Sep-2018
Trusted Customer : The moth traps work as they say they will, and the delivery was on time as promised. Extra information included in the package very helpful
★★★★★
16-Sep-2018
Trusted Customer : Your packaging and despatch was excellent, the item was well packed and received quickly. Unfortunately the Oa2ki did not have any effect whatsoever on the grain moth infesting my studio. Any advice/recommendations from you would be most useful. Thank you.
★★★★★
12-Sep-2018
joan bennett : Next day delivery
★★★★★
10-Sep-2018
Trusted Customer : Service was good as purchases came quickly. Moth traps have been great! Fingers crossed we have situation under control.
★★★★★
10-Sep-2018
Trusted Customer : I can't fail it. It does exactly what is says on the box. The trap is on for few days and you can already see the effect! I wish I knew about is product earlier.
★★★★☆
09-Sep-2018
Trusted Customer : Good quick service yet to use items requested
★★★★★
03-Sep-2018
Trusted Customer : Next day delivery and eradicated my problem carpet moths in one fuming.
★★★☆☆
02-Sep-2018
Michael Barrett : Spiders were walking about after we bombed rooms
★★★★★
28-Aug-2018
Trusted Customer : Prompt delivery. Easy to use products and the traps are working well.
★★★★★
26-Aug-2018
Trusted Customer : The box was delivered the next day and contained everything I needed to fumigate and eliminate moths. It has set my mind at rest. I hope I won't need to use this again but I would recommend this to someone else
★★★★☆
25-Aug-2018
Trusted Customer : A good range of products. Though i have been treating with a variety of things i have yet to get rid of clothes / carpet moths. Don't know if they really have an answer for this.
★★★★★
25-Aug-2018
Trusted Customer : The Zero papers are very effective at catching both clothes and carpet moths, before they can do any damage, and come highly recommended as an effective way of dealing with the problem. The associated powder and spray for carpet moth provides a more permanent resolution.
★★★★★
19-Aug-2018
Asta Kedaviciute : Neliko kandziu
★★★★★
18-Aug-2018
Trusted Customer : Arrived on time and in good order
★★★★★
18-Aug-2018
Lorna Staples : I have used the internet on a fairly regular basis and never experienced goods just not turning up without an apology or explanation!
★★★★★
17-Aug-2018
Trusted Customer : Prompt delivery - no issues.
★★★★★
17-Aug-2018
Jill Hocking : The moth bomb worked well and I havent seen any moths since. The instructions were simple to follow and it is something I would use again should I need to.
★★★★☆
16-Aug-2018
Trusted Customer : I bought these because I've found them effective in the past. They arrived quickly- as usual.
★★★★★
14-Aug-2018
Trusted Customer : excellent service..will continue to use these products. I feel I am getting to grips with eradicating moths at last!
★★★★★
13-Aug-2018
Trusted Customer : All the products were there and the explanation about how to use it was useful.
★★★★★
13-Aug-2018
Vanessa Crichton : To order was easy and seamless and the products arrived when the company said they would.
★★★★★
12-Aug-2018
Trusted Customer : Fast & efficient
★★★★★
10-Aug-2018
alexandra cadbury : Excellent advice and excellent products.
★★★★★
09-Aug-2018
Mr Mark Kelly : Prompt and properly packaged. Description of products was accurate
★★★★★
06-Aug-2018
Karen Thompson : Product arrived very promptly as described
★★★★★
02-Aug-2018
Trusted Customer : pleased it arrived so quickly - I was fed up with the carpet moths.
★★★★★
30-Jul-2018
Trusted Customer : First rate service and quick delivery. The products are good and working well.
★★★★★
20-Jul-2018
Barley Massey : Website is really easy to use - An efficient service and quick delivery. Also appreciate getting a discount code for future orders.
★★★★★
17-Jul-2018
Trusted Customer : I purchased a number of items from Moth Prevention which included Moth bombs as well as the insecticide. What impressed me most was the help given when I called. We have never had moth infestation before as we have never previously had an all wool carpet. As a total novice both Neil and Dan were incredibly helpful giving me advice of what to do and when to do it.
★★★★★
16-Jul-2018
PETER SMITH : Prompt and efficient. We like the fact they remind us and then we can reorder our moth prevention
★★★★★
15-Jul-2018
Trusted Customer : Very prompt service. Effective moth trap has already caught a male moth.
★★★★★
15-Jul-2018
Trusted Customer : The items arrived a day or two after ordering, exactly as described and well packaged.
★★★★☆
15-Jul-2018
Anne Brown : Moth prevention kit arrived promptly. The instructions for use were clear and simple to follow
★★★★★
10-Jul-2018
Trusted Customer : If I'd bought everything separately i wouldn't have known or maybe bothered with a moth trap which was a lesson after washing and drycleaning, spraying and sprinkling, bagging and hovering there are still a lot of moths. So its not which is worth knowing before I think job done. It makes the point that it is continuous.
★★★★★
10-Jul-2018
Trusted Customer : Very good
★★★★★
06-Jul-2018
Trusted Customer : excellent advise and products. Value for money. Prompt administration.
★★★★☆
04-Jul-2018
Wool Fan : Very quick and efficient service, and the moth traps are certainly trapping moths! They are extremely sticky, and were hard to assemble without getting the adhesive on one's fingers; there is nothing in the instructions which tells you how to get it off, though when I rang the Helpline a very helpful gentleman suggested olive oil, which worked fine - I suggest this could be incorporated into the instructions.
★★★★★
04-Jul-2018
Xanthe Petrie : Good informative web site.
★☆☆☆☆
04-Jul-2018
Trusted Customer : The product I received was not as per the description or image on the website and the whole return of this was handled very badly indeed.
★★★★★
03-Jul-2018
Trusted Customer : Excellent product - caught loads of moths! Also delivered very quickly.
★★★★★
01-Jul-2018
Barry Maddock : Superb treatment following a "Missing Delivery", by Royal Mail. Following a telephone call the problem was resolved by a next day delivery. I would not hesitate to recommend MOTH PREVENTION to any of my family and friends. Regards, B.M.
★★★★★
30-Jun-2018
Trusted Customer : Sent as promised.
★★★★★
29-Jun-2018
Trusted Customer : Excellent product and swift delivery. Thank you!
★★★★★
26-Jun-2018
mary jean : Yes
★★★★★
26-Jun-2018
Melanie Harvey : easy to use website with lot of information to make right choice and prompt delivery
★★☆☆☆
25-Jun-2018
Justin Shanahan : The product arrived quick, but doesn't appear to do what it should, I have 6 traps and caught about 6-8 moths. There are more moths killed by hand than the traps - I have seen some fly past it. I really don't think it is value for money and still have a moth problem.
★★★★★
20-Jun-2018
Trusted Customer : Prompt, efficient service.
★★★☆☆
19-Jun-2018
Pauline Kiernan : I still find I get the sticky stuff on my fingers however much I try to avoid it. Why can't you make them so there is a strip at the top that's isn't sticky? God knows they cost enough.
★★★★★
19-Jun-2018
Richard Burdett : They instantly attracted moths and yes, I would strongly recommend them.
★★★★★
18-Jun-2018
Trusted Customer : Would recommend and would buy from them again. Thought the postal charge was high.
★★★★★
12-Jun-2018
Trusted Customer : Great customer service
★★★★★
08-Jun-2018
Trusted Customer : Service was hassle free. Product seems to have worked well so far.
★★★★☆
05-Jun-2018
Harry Lyons : I see the results. Loads of moths !
★★★★★
31-May-2018
Trusted Customer : They replied to my questions very quickly. The packaging and delivery were excellent.
★★★★★
29-May-2018
Trusted Customer : I phoned them to add some items to an online order, and it was actioned with out any hassle or extra expense. Items arrive quickly, with email updates re delivery.
★★★★★
29-May-2018
Sue Hyland : Delivery very speedy, don't know yet if its worked, Hope so
★★★★★
27-May-2018
Trusted Customer : Everything I ordered arrived quickly with no problems
★★★★★
25-May-2018
Trusted Customer : Super fast delivery , products are easy to use and effective.
★★★★☆
23-May-2018
Denise Knight : We were starting with a moth problem again so decided to act fast and use the smoke bombs early this year. Very prompt delivery and so far no more moths. Dislike the residual smell but it goes in a few days so prepared to put up with it to be moth free.
★★★★★
22-May-2018
Trusted Customer : Good quick service
★★★★★
21-May-2018
Trusted Customer : Very quick delivery, website was comprehensive and easy to navigate. I wanted a natural product, it's too soon to say if it's worked completely but it's looking good
★★★★★
20-May-2018
J D Macarthur : Would recommend.
★★★★★
19-May-2018
James Blandford : The products work simple as that. The Moth casette traps catch a lot of moths, and the min fumers wipe out the moths totally.....very happy - James
★★★★★
16-May-2018
Ewan Cameron : Very efficient service, website easy to use and informative.Good value products
★★★★★
15-May-2018
gianluca marchesini : Good
★★★★★
11-May-2018
Gaynor Yardley : Great service Best products after using another company products that did not do a lot got rid of months now and just on prevention program now
★★★★☆
10-May-2018
Trusted Customer : Order was short one item. Complaint received courteously, and replacement received by post next day.
★★★★★
10-May-2018
Trusted Customer : Amazing Wardrobe Protection Kit!! Total protection! Very happy with my purchase. speedy shipping. I love it. Thank you so much!
★★★★☆
07-May-2018
Trusted Customer : Great products but I was disappointed that the refill strips were sold oit
★★★★★
04-May-2018
Robert Russell : Goods arrived quickly and work efficiently
★★★★★
03-May-2018
Trusted Customer : So far so good ! My parents had a Moth infestation and we / or they managed to bring the little blighters down to our flat, we have tried various things over the last 2 years but nothing has really worked. The hottest weekend so far (April 21st) we had decided was going to be Spring Cleaning weekend. Our bedroom got blitzed, given a through hoover and then spraying with the Extreme Killer Kit spray, once dry the powerder when down and we left it for a couple of hours. I tackled the kitchen, emptying cupboards (amazing what you find that you forgot you had !) and giving them a good disinfecting and then spraying the kitchen spray - thank goodness for the face mask it was certainly needed. We left that for a few hours and came back to find little dead bodies. What is great about the kitchen spray is, as it says on the bottle, you do not feel any sticky or tackiness on the cupboards however after leaving it a day I can see that any moths that escaped my cleaning were somehow attracted to the cupboard but didn't get any further. I did spray another couple of times and left it again for a few hours - it was a bad infestation so I wanted to make sure I had them all ! Our bedroom and the kitchen are now back to normal and with no little cocoon's / catepillers or flying moths around. We started the spare bedroom, which has been sprayed and power down, this weekend we can finish and then do the hall and lounge - although we may need to order another kit for the lounge as we might not have enough spray. Anyway, I am very impressed, I was a bit sceptical at first having used numerous products before, but I would highly recommend these products !!!!
★★★★★
01-May-2018
Jamie Crookenden : delivered speedily, thank you

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